FAQ
❓ Frequently Asked Questions
Product
Q: What is the Fudaole Cyberpunk LED Mask made of?
A: The mask is constructed from high-quality ABS plastic with a flexible LED matrix display. It's lightweight yet durable — designed to withstand hours of wear at festivals and events.
Q: Is the mask one-size-fits-all?
A: Yes! The mask features adjustable elastic head straps that comfortably fit most adult head sizes. Wearing glasses? No problem — the mask fits comfortably over most prescription glasses (as long as they aren't oversized).
Q: Can I see clearly while wearing the mask?
A: Visibility is similar to wearing dark sunglasses. You can see perfectly well in daylight and moderately lit environments. In very dark settings, vision may be reduced — please exercise caution in low-light conditions.
Q: How long does the battery last?
A: On a full charge, the mask provides 4-6 hours of continuous LED display. The battery is USB-C rechargeable and takes approximately 2 hours to fully charge.
App & Features
Q: How do I control the LED display?
A: Download the free Fudaole app (available on iOS and Android). Connect via Bluetooth and unlock full control: choose from dozens of preset animations, create custom patterns, upload GIFs, enable music-reactive mode, and more.
Q: Does the music-reactive mode work with any music?
A: Yes! The mask uses your phone's microphone to detect ambient music and syncs the LED pattern to the beat. For best results at loud events, connect a Bluetooth or wired microphone to your phone.
Q: Can I upload my own designs?
A: Absolutely. The app allows you to create custom pixel art, upload GIFs, and even display scrolling text — making your mask truly one-of-a-kind.
Shipping & Returns
Q: Where do you ship to?
A: We ship worldwide! Shipping times vary by destination (typically 7-15 business days). Free shipping on orders over $99.
Q: What is your return policy?
A: We offer a 30-day return policy on all unused masks in original packaging. If you have any issues, contact our support team and we'll make it right.
Q: How do I track my order?
A: Once your order ships, you'll receive a tracking number via email. You can also track your order on our Track Order page.