FAQ

Frequently Asked Questions

How long does shipping take?
Standard shipping: 7-15 business days worldwide. Express shipping: 3-7 business days.

Do you ship internationally?
Yes! We ship to over 200 countries worldwide.

How can I track my order?
You'll receive a tracking number via email once your order ships.

How do I control the LED patterns?
Download the free app (iOS/Android), connect via Bluetooth, and customize colors, patterns, and animations.

How long does the battery last?
4-8 hours on a full charge depending on brightness and animation settings.

Is the mask comfortable to wear?
Yes! Adjustable straps and lightweight polycarbonate construction ensure comfort for hours.

Can I wear glasses under the mask?
The mask has enough interior space for most glasses frames.

What is your return policy?
30-day hassle-free returns. If you're not satisfied, return it for a full refund.

Do you offer a warranty?
All masks come with a 1-year manufacturer warranty covering LED and electronic defects.

What if my mask arrives damaged?
Contact us within 48 hours of delivery with photos, and we'll send a replacement immediately.